Returns & Exchanges
At BetterYou, we want you to love your new style, which is why we offer a 30-day hassle-free return window for all unworn apparel with original tags attached. Simply follow our streamlined process to ensure your exchange or refund is processed quickly and efficiently.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your package is tracked.
Pack Your Items
Place the items in their original packaging, ensuring all tags are intact, and securely seal the box with the new shipping label on the outside.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing